Intern (Non-Tech Contractual)

WHAT YOU'LL DO

This position will support the Knowledge & Design Product Portfolio’s Internal squad, responsible for internal webpages on their enterprise content management system. We are looking for driven and results-oriented individuals to join the fast-growing team to develop the BCG of the future – faster, more agile, digital, effective, and efficient.

Specific responsibilities will include, but are not limited to:

• Support web content creation and quality assurance testing of internal-facing informational webpages using BCG’s content management system, Sitecore
• Partner with internal BCG teams to understand needs, answer questions, offer training, think of creative solutions and listen to feedback throughout the site building process
• Work independently to upload content, leverage templates, review design and development of new webpages
• Identify bugs / technical issues found in the system and log them into the project’s defect management system.
• Support Dev and QA team in Automation Testing.
• Manage and work on multiple on-going projects and effectively track time devoted to specific tasks for future analysis.
• Support additional requests from product manager and lead analysts for analysis or documenting process steps to serve as inputs for future development of the platform

YOU'RE GOOD AT

Personal Attributes

• Self-motivated and reliable
• Stakeholder & Client Management
• Interpersonal communication, email skills
• Organized, detail-oriented, and analytical (ability to look at a problem and figure out a creative solution)
• Strong eye for digital design
• High-level of initiative and resourcefulness
• Collaborative, positive team player with the ability to navigate diverse teams across different geographies.

YOU BRING (EXPERIENCE & QUALIFICATIONS)

• Preference for someone from Marketing or Communication with a strong technological aptitude.
• Preferably a rising Junior or Senior with strong academic performance
• Prior work/internship experience
• No website development experience is required, but design and/or blog creation experience along with understanding of digital marketing is a plus.
• Experience with Sitecore CMS tools a plus
• Proficient in MS Office tools
• Able to perform successfully in a fast-paced, intellectually intense, service-oriented environment in line with BCG's Code of Conduct
• Must be able to work 15-20 / week throughout the minimum duration of the internship

YOU'LL WORK WITH

You will be part of BCG’s Knowledge and Design Product Portfolio, a growing, global team that drives knowledge management strategy, program implementation and operations for BCG. The K&D team provides overall management of major knowledge management platforms, products and programs, including efforts in areas such as machine learning/artificial intelligence, expertise/reputation management, search, content management, social collaboration/communities, taxonomy, analytics, business request management and other related topics.Within K&D, the Internal team manages BCG’s internal website building tool, among a series of other internal digital products, with a goal of improving how employees access internal digital information at BCG.