Global HR Operations Manager

WHAT YOU'LL DO

**This is a Short-Term Temporary role 6+ Months, could go longer** London Based Candidates Only
Internal BCG Job Title: Global HR Operations Manager

As a temporary Global HR Operations Manager, you will be a thought partner and execute strategic projects across HR Operations with the objective of delivering world-class HR services to all BCG employees.

Align and optimize HR Operations workflows

• Manage, align, and improve HR operations workflows. Lead review of all HR processes to identify opportunities for improvements to better meet the needs of business, drive efficiency and improve the employee experience
• Help redesign processes as appropriate to ensure stream-lined customer driven success
• Assist in the development of a shared services plan where appropriate including potential scope of services provided and business units served
• Assist in the design and implementation for ServiceNow for HR Shared Services

Lead our functional efforts to extract more efficiencies from Workday

• Includes, but not limited to the Job Catalog enhancement cycle, Time Off and Pre-boarding enhancements
• Work with the regions and systems to collate and synthesize requirements

Manage and lead ad-hoc HR Operations projects where appropriate

• This could include policy implementation and/or clean-up; HR data protection; acquisition and integration support, among others

YOU'RE GOOD AT

• Ability to build trust and work collaboratively with all levels and key stakeholders across the complex BCG organization
• Strong organizational skills with ability to plan, set goals, and manage multiple projects simultaneously within a fast-moving environment
• Strong analytical skills and executive presence (comfortable presenting and facilitating productive discussions). Influencing skills will be essential for this role
• Strong attention to detail - ability to provide quick turnaround and updates for multiple requests, while maintaining strong reputation of high-quality work
• Display discretion when handling confidential/sensitive information

YOU BRING (EXPERIENCE & QUALIFICATIONS)

• Bachelor’s degree in HR, business or a related field or equivalent experience; Graduate degree in HR, business, or related field
• 6 - 8+ years of experience, preferably in a people or HR role, in a large, global, and complex organization. Professional services a plus
• Workday and HR operations experience essential
• Relevant experience with change management or program management

YOU'LL WORK WITH

HR Operations teams across BCG (global, regional, system and local)